Reference

royal dream Privacy Policy for Indonesia

Our Privacy Policy explains how royal dream collects, uses and protects the data connected to your account, wallet activity and support requests.

Account dataWallet recordsCookie choicesContact requests

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How your account data is handled

royal dream Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers data you provide when opening an account, completing phone verification, signing in, contacting support or requesting a wallet status check. We may record account identifiers, device and browser details, login events, selected lobby activity and payment references needed to match a deposit

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or withdrawal request. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records can include a reference number, amount and status, but we use those details for account servicing and security checks. We retain records only for operational, dispute and legal needs, then remove or anonymise
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them when no longer required. Access depends on local law, and where local law permits, you may request a copy, correction or deletion through our support route.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three ways to ask about Privacy Policy

A clear contact path helps you act on this Privacy Policy without searching through the lobby.

DATA PRACTICES

Six practical safeguards behind this policy

We apply this Privacy Policy to the account journey rather than treating it as a page kept apart from daily use.

Account details

We collect the contact and verification details needed to create and protect your account.

Device records

Cookie control

Cookies can keep your session and selected page settings available as you move from the mobile lobby to the account…

Payment matching

A DANA, OVO, GoPay or QRIS reference lets our account team match a wallet event with the correct profile.

Retention checks

We keep account, security and payment records for as long as they serve account support, dispute handling or legal needs.

Change requests

You can ask us to correct profile data, provide a copy of eligible records or delete data where local law…

Privacy Policy answers for your account

These Privacy Policy answers focus on the searches we expect from an Indonesian account holder before opening an account or checking a wallet record. We explain the data connected to login, payments, cookies, device use and requests for changes. If your situation is not covered, use the support path with your registered contact detail and the relevant account or payment reference.

The Privacy Policy covers account details, phone verification, login and device records, cookies, lobby activity, payment references and support contacts. It also explains retention and the steps for requesting access, correction or deletion where local law permits.

Phone verification links your account to a contact route that you control and helps us respond to account-data requests safely. It can also help us check unusual sign-in activity before profile or wallet details are changed.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use the reference, date, amount and status to match an account event without requesting your wallet PIN.

We may collect browser type, device signals, login time and related security events when you access the account area or mobile lobby. These records help us investigate unusual access and maintain the sign-in path; they do not include your device password.

We retain account, security, support and payment records while they are needed for account servicing, dispute handling or legal duties. After that purpose ends, we remove or anonymise eligible records according to our retention process.

Use the support link inside your account and state whether you want access, correction or deletion. Include your registered phone or email and any relevant payment reference. We may confirm control of the account before handling the request.

The policy is written for our Indonesia account flow, but access and eligibility depends on local law. Where local law permits, we handle data requests through the registered account contact route and explain any applicable limitation.

royal dream Privacy Policy for Indonesia

Three ways to ask about Privacy Policy

Six practical safeguards behind this policy

Account details

Device records

Cookie control

Payment matching

Retention checks

Change requests

Privacy Policy answers for your account

01 What does the royal dream Privacy Policy cover?

02 Why does royal dream need phone verification?

03 Does the Privacy Policy cover DANA and QRIS records?

04 What device data can royal dream collect?

05 How long does royal dream retain my data?

06 How can I request a copy or correction?

07 Does access to this Privacy Policy depend on location?

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